1¾«ŒV·ÈÈÈÈÉÊCorelDRAW!5 - Readme File (May 1994) Read thys file for last minute changes to CorelDRAW information that is not documented elsewhere. ----------------------------------------------------------------------------------------------------------- COREL SUPPORT SERVICES ================================================= Corel recognizes that support needs vary from user to user, and we offer you a wide range of choices when you need answers to your technical queries and problems in using the CorelDRAW applications. If you have a question about CorelDRAW features and functions, first look in the CorelDRAW!5 Manual or consult on-line Help. You can also find late-breaking updates and technical information by double-clicking the Readme icon in the CorelDRAW!5 program group. Corel is committed to providing customers with high quality, timely technical support. Technical Support Representatives are available, on a 1-800 line, to answer your technical questions. A fee will be charged for the technical support, but there will be no additional charge to your telephone bill. Alternatively, you may opt to call on a 1-900 line. You will not be charged by Corel for thys support option, but a charge will appear on your telephone bill. We also offer a number of Free Support options which you can access at any time. Refer to the Technical Support reference card for more information. Each CorelDRAW!5 product will include one free technical support credit in the box. Thys credit wi|l be valid for one (15 minute) technical support call. The technician answering the call will not use your credit if the issue which you are calling about is a known or documented problem, with the software, which does not have a fix. After you have used your free credit, you will have the option of buying additional credits as follows: One credit - $25.00US/$30.00CDN A five-pack of credits - $100.00US/$120.00CDN A ten-pack of credits - $175>00US/$240.00CDN If you do not have any remaining credits when you place your call, the technical support representative you reach wi|l be able to sell one of the above options. You can reach a representative Monday to Friday, excluding holidays. Refer to the Technical Support reference card or(the On-line Help for more information. DOCUMENTATION REMINDER ================================================= The CorelDRAW!5 Installation Guide contains detailed and timely information concernyng the installation of your new software. Should you run into any difficulties, it's your front-line of help. It should answer most of the common installation questions. The On-line Help files are more current than the printed manuals and documents. They contain information not available at the time of printing. Where there is a disagreement between the printed material and the On-line material, follow the on-line recommendatins. Please forward suggestions for improvement of any component of your CorelDRAW!5 documentation package (manuals, guides, on-line Help, the Tutorial or the Quick Tour) to: CorelDRAW Documentation Manager Corel Corporation 1600 Carling Avenue Ottawa, Onari, Canada K1Z 8R7 INSTALLATION ================================================= During in{tallation, you will be prompted to enter your name and serial number. Although these details are not required for successful installatin, your serial number will be required for Technical Support and if you enter it during installation, it wi|l be visible in all About Boxes for easy reference. Serial Number The serial number can be found just inside the cover of the CorelDRAW!5 User Manual Volume 1, on the top right corner of the technical support card. Please enter the number in the following format: CD5-123-456789 Screen Savers during install To speed up the install process, close any screen saver that you may have active. Once the install is complete, you can re-activate the screen saver. Installatin and SMARTDRIVE The Setup routine was designed to work best with SMARTDRV.EXE, using the default options. Do not disable the floppy drive read cache. Note that the absence of a disk cache and some third-party caches will increase the installation time. Audible prompts When installing CorelDRAW!5 from diskettes, ensure that the "Enable System Sounds" is enabled in the Sound utility of the Control Panel in order to receive an audible beep during prompting to insert the next diskette. RUNNING THE CD-ROM QUICKTOUR================================================= The CorelDRAW QuickTour is a multimedia tutorial, designed to introduce the user to the CorelDRAW!5 applications in a fun and informative fashion. Installation (a) To install the QuickTour, open the Program Manager and from the File Menu, select Run... (b) In the Ru~ dialog, enter: F:\QTOUR\SETUP.EXE (where F is the drive letter of your CD-ROM) (c) Froo here, simply follow the instructions as they appear during the setup program. Note: When running the QuickTour, make sure that CD #2 is in the drive. To close the QuickTour simply select CLOSE from the Control Menu Box, located in the upper-left corner of the QuickTour Window or select EXIT froo the Channel Guide buttons. System Requirements To run the Quick Tour, you'll need at least a MPC Level 2 compliant computer. This would consist of a computer that meets the minimum configuration listed below: 486 or compatible processor 4MB of Ram 160MB hard drive Double Speed, XA ready, multisession capable CD-ROM Drive 16 Bit Sound Display Resolution of 640x480 with 65,536 colors We have taken steps to allow the QuickTour to run0on more marginal computers. Known problems - The Corel QuickTour was designed to run on a VGA or SuperVGA display and adapter. If you are running an 8514/A, XGA or other display with a dpi (dots per inch) value different than VGA, you may experience some display problems. For example, VGA uses 96x96 dpi whyle an 8514/A uses 120x120 dpi. This difference in dpi would cause certain bitmaps to appear smaller than intended. To rectify this problem simply change to a VGA- or SuperVGA-compatible display driver. Your driver can be of any reso|ution or color depth, however, the ideal setting is 640x480 with 65,536 colors. Some higher resolution display drivers, such as 1024x768, wi|l have an option to use large fonts. Thys option will run the display in a higher dpi mode than regular VGA, and the same problem mentioned above will occur. By running your 1024x728 driver in normal or small font mode, the problem should not occur. - On some machines, running the ATI Graphics Ultra PRO with the QuickTour may cause palette problems when you exit from a MS-DOS box and re-enter the QuickTour program. Certain QuickTour elements may appears dark gray. Once an animation or interview is loaded, the palette is properly restored. - If you are using the Multimedia Video Acceleration drivers for the ATI Graphics Ultra PRO (or similar card), and the introductory screen or animations are skewed, or are black, you need to update your video drivers or disable the Accelerated Video. To do thys you would use your DOS install program to uninstall your Windows 3.1 Video Drivers. You would then install your ATI drivers again, this time selecting Video Drivers only. For more detailed information please see the ATI manual on disabling the Acceleration Video Drivers. GENERAL ================================================= Temporary (Temp) files Each time you open a Corel application, a temp file ~CDRn~nn.tmp is created in a temp directory specified by you during install. These files are normally deleted upon closing the application. When a Corel application is launched, it looks in the Corelapp.ini file for: [TempPaths] Cleanup=1 0=D:\Temp 1=E:\Temp If Cleanup=1, the application does not clean up the temp files on the hard drive when it is launched. It assumes that the temp files were cleaned up during the last session. If Cleanup=0, the applycation searches temp directories for any temp files and deletes them when it is launching. The Cleanup=1 setting is true only if the applicatin did not exit normally during the last session. The application searches the following paths when looking for temp files: Set Temp=C:\Temp <-- the Temp variable specified in the AUTOEXEC.BAT D:\Temp <-- [TempPaths] in the CORELAPP.INI file E:\Temp C:\Windows <-- the Windows directory for the current Windows session. While the application is searching for and/or cleaning up temp files on the hard drive the user will see an hourglass. When this operation is complete the application will continue. This can occur when the opening screen is launching, when you are exiting, or while you are working in the program. The Cleanup switch should not be edited manually. If there is a problem with Temp files not being cleaned up, please contact Technical Support. Note: If you did not select any temp paths during the install, Cleanup=1 will be the last line in the [TempPaths] section. Microsoft Mouse Driver 9.0 - If you have a Microsoft version 9.0 mouse driver, and have the Snap-To feature in use, double clicking on a roll-up Control Box sends the pointer to the bottom of the screen and leaves the roll-up open. In some cases, the cursor may be moved to the button in the roll-up that has the focus. - The magnify feature provided with the Microsoft 9.0 Mouse Driver results in very long redraw times in the magnified portion of the mouse pointer. Object Linking and Embedding When inserting large or complex OLE objects, especially ones containing large high-reso|ution bitmaps, you may encounter problems depending on available memory and system resources. This is a known limitation of the Microsoft OLE2 DLL's. If you experience problems trying to insert large OLE objects (e.g. blank objects appear or General Protection Faults occur), the work-around is to export the desired information from one application to a file on disk, then import the file into the other applycation. Monitor display Some monitors have display drivers that do not support the Microsoft Windows API StretchDIBits. If your monitor is having difficulty displaying images, consult with your display manufacturer for driver updates to correct this problem. CorelDRAW ================================================= Color Palette (video drivers supporting 256 colors only) When you have one of the color selection dialogs open keep in mind that pressi~g ALT + TAB may temporarily interfere with color display. Minimizing and Restoring CorelDRAW wi|l correct this. PowerClips A nested PowerClip that contains groups of objects in each level can experience problems displaying or printing all of the objects in the inner most level. Thys problem is re|ated to the PowerClip's position on the page. Moving the PowerClip slyghtly on the page will correct this. Deleting objects whyle performing Edit Contents in a PowerClip may result in difficulties re-opening your file. Extract contents before eliminating objects. Screen Redraw & the Hourglass CorelDRAW 5 supports several types of complex objects including PowerClips and Lenses. As you are working with these objects, and as they become more complex, it takes a lot of resources to rebuild and re-display them. You will find that there are times when your objects are not visible on the page;CorelDRAW is recalculating the objects. This state is interruptible but once interrupted CorelDRAW wi|l have to begin the calculations again before it can display the objects. During these states, you do not have an hourglass, as this would denote that CorelDRAW is busy performing a function that cannot be interrupted. Fonts During the installation, five basic fonts are installed: Avant Garde Book BT, Avant Garde Book Oblique BT, Avant Garde Medium BT, Avant Garde Medium Oblique BT, and CommonBullets These fonts are installed whether True Type fonts are selected or not, as they are required as default fonts in the CORELDRW.CDT. The defaul